Asbestos Removal in Newquay, Cornwall

Asbestos removal in Newquay, Cornwall - Testimonial from residential customer

A great testimonial from a private residential client this week regarding Asbestos Removal in Newquay, Cornwall. We’re always delighted to hear that we’re hitting the high standards that we’re aiming for!:

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Dear Team @ Gwella contracting services

Wanted to provide some direct feedback about the outstanding service provided by your company.

We are currently going through renovations on our home in Newquay, Cornwall. We found asbestos in our ceilings of the whole first floor of our house, all the tradesmen on site could not recommend any companies to deal with the problem, so we had to search and find someone who could help, it is important to note at this point we are naive to building works and really had no clue what we were doing, in short we were running blind and had no idea how to deal with this.

After a Google search and contacting a few companies we came across Gwella – this is where are challenge became easy. The reason for this was because of how you, as a company, handled are enquiry.

From the first call everything was explained in simple terms, you found solutions to some difficult issues we faced, you were clear on price and timeframes but, more importantly, you listened to what we needed doing and kept finding solutions, your team on the end of the phone just kept us calm and offered knowledgeable advise.

Due to the nature of the build and this unexpected challenge we needed a quick response, I was hopeful at best of my unrealistic time frame, however you managed it, calls were made and you came back in a few hours and everything was set up. Within 3 days the team were on site.

When living in a house during renovations it it very difficult because trades have to work around you, your team were outstanding, respectful at all times, professional with a lovely balance of being engaging and being good people.

The price we paid shocked all the trades on site being such good value for the work needed to be done, work ethic by the team was excellent, once in they didn’t stop, kept the environment clean and safe whilst they worked.

To summarise; the quality of work and customer service provided by Gwella was outstanding, we can’t thank you enough for everything you did for us, I have already recommended you to all, one of trades guys contacted me only the other morning asking the name of your firm.

Excellent all round.

Damian, Newquay

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